General Inquiries
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You can reach us via our Messenger chat for quick support or use the contact form on our Contact Us page.
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We typically respond within 24 hours on business days.
Orders & Shipping
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Delivery times vary based on location, but most orders arrive within 3-7 business days.
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Yes! We provide free shipping on orders over €300.
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Yes, once your order is shipped, you'll receive a tracking number via email.
Returns & Refunds
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Yes, we offer 30-day returns for worry-free shopping. You can request a return directly from your profile menu under the Return Center section.
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Simply log into your account and navigate to the Return Center in the profile menu. Follow the instructions to submit your return request.
Payments & Security
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We support secure checkout with major credit cards and online payment services.
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Absolutely! Our checkout process is encrypted and secure, ensuring your data is protected.